Company Details

GlassPebbles.co.uk is owned and run by Cadoworld Ltd. Reg Co: 6222455 - VAT No. 915693206

Our registered office is Cadoworld Ltd, 31 Wynyard Road, Sheffield. S6 4GB.

Our warehouse is Unit 1, 12 Borough Road, Sheffield. S6 2AY (visits by request only)

Phone : 0114 321 6219 (lines open Monday - Saturday 9.00am - 8.00pm) - Email: sales@glasspebbles.co.uk

    Shipping & Delivery

    We use courier company or royal mail to send our parcel. You can check the status of your order by Log into your account or contact us sales@glasspebbles.co.uk to track your parcel. 

    United Kingdom


    Delivery1
    £ 0 - 49.99 £ 50.00 and over
    Mainland - Priority 1 - 2
    £ 5.95 £ 5.95
    Mainland - Standard 3 - 5
    £ 3.95 FREE
    BT, IM, ZE - Priority 2 - 4
    £ 5.95 £ 5.95
    BT, IM, ZE - Standard 4 - 6
    £ 3.95 £ 0.00
    JE, GY - Priority2 3 3 - 5
    £ 12.95 £ 9.95
    JE, GY - Standard2 3 5 - 7
    £ 9.95 £ 4.95

    Yes, that's right postage to most UK addresses is FREE if you spend £50.00 or more!

    1Delivery time Frame for indication only, maybe longer for remote location. If your parcel is urgent please contact us by email to ensure the delivery time.
    2delivery may be delayed due to customs cleareance
    3price are excluding VAT

     

    Europe & Worldwide


    £ 0 - 49.99 £ 50.00 and over
    FR, IE, NL, BE £ 9.95 £ 4.95
    DE, AT, LU, DK
    £ 9.95 £ 4.95

    France (FR), Ireland (IE), Netherlands (NL), Belgium (BE), Germany (DE), Austria (AT), Luxembourg (LU), Denmark (DK)


    £ 0 - 74.99 £ 75.00 and over
    IT, ES, PT £ 14.95 £ 9.95
    BG, GR, CZ, SK, SE, RO, EE, FI, HU, LV, LT, PL, SL
    £ 19.95 £ 11.95

    Italy (IT), Spain (ES), Portugal (PT), Greece (GR), Czech Republic (CZ), Slovakia (SK), Sweden (SE), Romania (RO), Bulgaria (BG), Estonia (EE), Finland (FI), Hungary (HU), Latvia (LV), Lithuania (LT), Polamd (PL), Romania (RO), Slovenia (SL)


    £ 0 - 74.99 £ 75 and over
    CY, MT
    £ 19.95 £ 25.00

    Cyprus (CY), Malta (MT)


    £ 0 - 74.99 £ 75 and over
    NO2 3 £ 25.00
    £ 35.00

    Norway (NO) -2delivery may be delayed due to customs cleareance 3price are excluding VAT


    Please contact us (sales@glasspebbles.co.uk) for more information about postage to European and Worldwide shipping.

    Delivery Time Frame to Europe: around 3 - 5 working days (maybe longer in some places - please contact us for more information)

    Privacy & Security

    Feeling cautious about shopping online? No worries! We've got you covered.

    Security

    We take your security seriously. All information entered at GlassPebbles.co.uk is secured using Secure Sockets Layer software, which uses cutting edge firewall and encryption technology. When entering information, you can check that the software is active by looking for a security padlock on the bottom right hand of your screen. Also we use well-know payment company Paypal to provide a safe environnement to our customer.

    Privacy

    All your information is deemed confidential, the only personal information collected is that which is necessary in order for you to buy our products. Our company doesn't store any financial information.

    Payment

    If paying by credit or debit card via this website you will be directed to our payment handler. Cadoworld neither see nor hold your credit or debit card details. If you place an order by telephone and supply your credit or debit card details, once the payment of your order has been processed, we will destroy your payment details. (full details of our Privacy and Security click here)

    Returns & Replacements

    We want our customer to be 100% happy with their purchases. If for some reasons you are not happy, you may return your purchase (see conditions below).
    All you need to do, is to send us an email to sales@glasspebbles.co.uk. In this email please include your order number and what your concern is. We will get back to you with a return authorisation and return details.

    There are some conditions:

    • You need to let us know within 7 days of original delivery.
    • Items must be in original condition (packaging & unused).
    • If you have any other questions, please let us know.

       

      Ordering

      1 - Choose your products
      2 - Fill your details
      3 - Pay... via our secure payment system.
      4 - Relax....
      5 - Receive and Enjoy your order

       

      Payment, Pricing & Promotions

      All prices are visible on our website. Also we offer some discount for large quantity on selected items.
      Furthermore, register customer may receive personal promotions. If you need any further information, please contact us.

       

      Viewing Orders

      When you place an order, we invite you to register. Thus, you will be able to keep tracking of your previous order at any time. Also you may receive some special offer.

       

      Updating Account Information

      All register customer can have access to their personal information and amend them at anytime. We never have access to your password, if you forgot your password please use our link 

      Forgot your Password, you will receive an email to reset it. If you still having some difficulties please contact our customer services sales@glasspebbles.co.uk

       

      Important Information Notice

      All our products are Not suitable for children under 3 years as may contains small Parts - Choking Hazard. Also, may contains sharp points - Be Caution.

      Our products are only for use by children 3 years of age and over and solely under the strict supervision of adults.